Sethi Gold Exchange, Addison TX

Sethi Gold Exchange, located at 4151 Belt Line Rd Ste 127, Addison, TX 75001, is known for its exceptional engagement ring creation services and customer-focused approach. With 52 reviews highlighting their commitment to quality and service, the staff, including owner Tonny, is frequently praised for their professionalism and expertise. Customers appreciate the personalized experience provided during the design and selection of engagement rings, ensuring each piece meets individual preferences and budget.

The store operates within Dallas County, offering a range of services such as custom engagement ring design, jewelry repair, and gold buying. Customers regularly note the welcoming atmosphere and attentive service, with many expressing gratitude for the knowledgeable guidance throughout the buying process.

However, there are some mixed sentiments; while many reviews reflect positive experiences with the service and product quality, a few customers reported concerns regarding pricing and communication.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 15%
Negative: 2%

**Best Review:** Lauren commended the store for its compassionate service, particularly during a difficult time, expressing appreciation for their thoughtful assistance with creating a meaningful piece from family jewelry.

**Worst Review:** William raised concerns about the owner's approach during a visit, indicating a lack of professionalism in communication that led to dissatisfaction with his experience.

Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:30 PM
- Wednesday: 10:00 AM - 6:30 PM
- Thursday: 10:00 AM - 6:30 PM
- Friday: 10:00 AM - 6:30 PM
- Saturday: 10:00 AM - 6:30 PM
- Sunday: Closed

Staff members mentioned: Tonny Sethi

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*