Seymour Jewelers, located at 1212 Hermosa Avenue, Hermosa Beach, CA 90254, has earned a reputation as a premier destination for custom engagement rings and exceptional jewelry services. With over 50 years of experience serving the community, this family-owned business is led by Scott Bilowit, who brings a wealth of knowledge and a personal touch to every interaction. The staff is known for their friendly and attentive customer service, frequently highlighted in positive reviews from satisfied customers.
The jeweler specializes in custom engagement ring creations, ensuring that each piece is crafted with the highest quality materials and exceptional craftsmanship. They also offer a variety of other services, including jewelry and watch repairs, appraisals, and resizing.
The atmosphere at Seymour Jewelers is welcoming and professional, fostering a collaborative environment for clients looking to design their perfect engagement ring. Many customers appreciate the personalized consultations and the care taken to understand their vision.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews for Seymour Jewelers is predominantly positive, with approximately 80% expressing satisfaction with their experiences. However, around 10% of the reviews contain negative remarks, reflecting some concerns regarding service inconsistencies.
Best Review: One customer praised the staff's expert assistance in designing a custom engagement ring, noting the attentive service and high-quality craftsmanship that exceeded their expectations.
Worst Review: A customer expressed frustration after receiving a replacement stone that did not match the original, highlighting dissatisfaction with the service provided and the perceived lack of quality care.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff members mentioned include Scott Bilowit.
Positivity Score: 85%
Total Customer Feedback Reviewed: 185
Store Phone Number: 3103795401
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.