Shaw & Son Family Jewelers, located at 15 S High St, Canal Winchester, OH, is a cherished independent family jewelry store serving the community since 1947. With a warm and inviting atmosphere, this local gem is renowned for expert engagement ring creation and a variety of jewelry services, making it a favorite among residents in Franklin County.
Owned by James Shaw, the store welcomes customers looking for custom designs, restorations, and repair work. The dedicated team is known for its personalized service, taking the time to listen to your ideas and offer insightful suggestions throughout the design process. Many customers have noted how the staff treats them like family, fostering a sense of trust and connection that can sometimes be hard to find in larger jewelry chains.
Customer Sentiment: Roughly 85% of clients report being extremely satisfied with their experiences, while 10% have had neutral interactions and 5% have encountered some issues.
Operating Hours:
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Rusty praised the friendly and professional staff, sharing that he feels like family every time he visits, especially during emotionally challenging moments.
Worst Review: Abigail expressed disappointment over the store being closed for an extended period over the holidays, which left her unable to get her ring resized as planned.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 87
Store Phone Number: 6148372605