Shay's Jewelers, Hoover, AL

Shay's Jewelers, located at 1678 Montgomery Hwy Ste 103-C, Birmingham, AL 35216, is a highly regarded jeweler in the Jefferson County area, renowned for its exceptional engagement ring creation services. Owned by Shay and Steve Morgan, the store has garnered a loyal customer base since its establishment in 2007. Customers appreciate the extensive selection of fine jewelry, brilliant diamonds, and custom design options available, making it an ideal destination for couples looking to create unique engagement rings.

The friendly and knowledgeable staff, including praised consultants like Kelsey and Brittany, are committed to providing a personalized experience that caters to the specific desires and preferences of each client. The atmosphere in the store is welcoming, with many customers noting the attentive service without any pressure to purchase.

Shay's Jewelers operates the following hours:

| Day | Hours |
|-----------|---------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |

Overall Sentiment from Online Customer Reviews:
The overall sentiment from the reviews reflects a positive experience for most customers, with approximately 90% expressing satisfaction. Positive comments frequently highlight customer service quality and the unique selection, while a smaller portion, about 10%, mentions minor issues regarding pricing or expectations about item availability.

Best Review:
Josh praised Shay's Jewelers for the consistently friendly service he experiences, noting that he has always been treated like a friend during his visits.

Worst Review:
Ashley expressed disappointment for not entering the store due to health safety concerns but noted the importance of being cautious in the area.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.