Sheffield's Diamonds, located at 7619 North Oracle Road, Suite 125, Oro Valley, AZ 85704, operates in Pima County. This respected jewelry store specializes in engagement ring creation, offering a variety of services including custom jewelry design, watch repairs, appraisals, and a selection of pre-owned and estate jewelry. Sheffield's Diamonds prides itself on a non-commission sales approach, ensuring a no-pressure environment for its customers.

The store has garnered a total of 212 reviews. Overall, sentiments are largely positive, with a 90% positive rating, 5% neutral, and 5% negative. Customers frequently praise the knowledgeable and friendly staff, particularly noting the expertise of Eric Sheffield and Krista, who provide personalized service and support throughout the engagement ring selection process.

However, there are some mentions of service issues, particularly concerning delays and communication lapses regarding orders and repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%

Best Review: A customer highlighted the exceptional service received during the custom design process for an engagement ring, emphasizing how the staff took time to explain the different styles and worked within the customer’s budget. This review showcased the helpfulness and dedication of the team.

Worst Review: Another review expressed disappointment over mishaps related to ring resizing and customer service responsiveness. The customer felt frustrated by the delays and lack of follow-up as their order was mishandled, leading to significant stress.

Operating Hours:
- Tuesday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday & Monday: Closed

Staff Members:
- Eric Sheffield
- Krista

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.