Sheppard Jewelers & Designs is located at 115 E Holland Ave, Alpine, TX 79830, and can be reached at (432) 837-2531. This jewelry store specializes in engagement ring creation, offering services such as resizing and fusing rings, as well as jewelry repair. The staff demonstrate a commitment to quality craftsmanship, although experiences may vary.

Overall, the reviews cover a total of 2 entries, revealing mixed sentiments about the store's service. The general atmosphere reflects a customer satisfaction score of 45% positive, 10% neutral, and 45% negative.

Positive reviews highlight the good quality of work provided by the jeweler and commend their craftsmanship. However, some customers express concerns about poor communication and customer service, particularly related to the timeframe and handling of orders.

Overall Sentiment from Online Customer Reviews:
Positive: 45%
Neutral: 10%
Negative: 45%

Best Review:
Holly shared that while the quality of the work was commendable, her experience was marred by difficulties in communication and delays. She appreciated the craftsmanship but felt that the customer service could have been better managed.

Worst Review:
Holly noted significant frustration due to lack of communication regarding her order status and claimed her experience involved multiple issues during her interactions, especially with payment processes, which left her dissatisfied with the service.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Tuesday: 10:30 AM – 5:30 PM
- Wednesday: 10:30 AM – 5:30 PM
- Thursday: 10:30 AM – 5:30 PM
- Friday: 10:30 AM – 5:30 PM
- Saturday: 10:30 AM – 5:30 PM
- Sunday: Closed
- Monday: Closed

Staff:
- Son of the owner (name not specified)
- Owner's mother (name not specified)