Sheret Jewelers in Springville, NY, is a well-established jewelry store specializing in custom engagement ring creation and repair services. As a fourth-generation family-owned business located at 57 E Main St, they have garnered a reputation for friendly customer service and an extensive selection of beautiful jewelry. The staff, including knowledgeable members Mike and Elise, are praised for their ability to assist customers in designing personalized rings that capture meaningful family legacies, such as using heirloom diamonds.

Operating in Erie County, the store offers a variety of services, including watch servicing, engraving, and jewelry repair. Customers have noted the efficient service, with many reviews highlighting quick turnaround times and quality repairs done on-site.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 20%
Negative: 5%

Most reviewers speak highly of Sheret Jewelers, citing excellent customer interactions and a wide selection of merchandise, though a couple of mixed reviews suggest potential lapses in service quality on rare occasions.

Best Review: A customer named Katie praised the staff for their exceptional service in helping design custom rings using a family heirloom diamond, emphasizing a collaborative and enjoyable experience.

Worst Review: Char expressed significant frustration regarding a experience involving the resizing of a ring and repair of a bracelet, indicating dissatisfaction with communication and timelines.

Operating Hours:
- Tuesday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Closed on Sunday and Monday

Staff Members: Mike, Elise

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.