Sherwood Jewelers, located at 1429 E State Rte 89A in Cottonwood, AZ, has established itself as a trusted destination for creating beautiful engagement rings and other fine jewelry. Serving the Verde Valley for over 35 years, this family-operated business prides itself on custom designs and high-quality repair services.
Owners Mark and Mary are often praised for their craftsmanship and customer-centric approach. Many customers appreciate the personalized attention they receive when discussing their engagement ring ideas, with numerous reviews highlighting the couple's expertise and dedication to taking their time with clients. However, mixed reviews surface regarding customer service, with some patrons experiencing less favorable interactions that include abrupt communication instances.
Customer Sentiment: About 75% of customers express high satisfaction, while 15% share neutral experiences and another 10% report challenges in service.
Opening Hours:
Monday to Tuesday: 10:00 AM – 5:30 PM
Wednesday to Friday: 10:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Best Review: Jamie commended the excellent ring repair service and unbeatable pricing, feeling truly valued as a customer.
Worst Review: Trevor expressed his disappointment with the staff's rudeness during his visit, which overshadowed the quality of the jewelry.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 54
Store Phone Number: 9286342130