Mark Shimizu Design is a distinguished jeweler specializing in custom engagement ring creation, located at 9070 Windsor Road, Windsor, CA 95492. With over 30 years of experience in jewelry design and repair, Mark Shimizu and his skilled team, which includes Mario DeBello, are committed to providing exceptional service and craftsmanship to their customers in Sonoma County. They offer a variety of services, including jewelry repair, custom design, and on-site repairs.

Customer feedback indicates a high level of satisfaction, with the store holding 46 reviews across various platforms, demonstrating a solid reputation for quality and service.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Positive reviews praise the friendly and knowledgeable staff, the quality of craftsmanship, and the personalized service provided during the engagement ring creation process. Customers appreciate the attentiveness and creative options available, highlighting how the staff collaborates with clients to bring their visions to life. However, a few negative reviews point out issues with return policies and pricing.

Best Review:
Brianna commended the staff for their exceptional service and expertise in helping with her necklace charm, recommending the store for its friendly atmosphere and knowledgeable team.

Worst Review:
Stephanie expressed disappointment over the return policy and pricing for exchanges, feeling it was not clearly communicated and more expensive compared to other jewelers.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------------|
| Tuesday: 10:00 AM - 4:00 PM |
| Wednesday: 10:00 AM - 4:00 PM |
| Thursday: 10:00 AM - 4:00 PM |
| Friday: 10:00 AM - 4:00 PM |
| Saturday: 10:00 AM - 4:00 PM |
| Sunday: Closed |
| Monday: Closed |

Staff members mentioned include Mark Shimizu and Mario DeBello.