Shores Jewelry, located at 1320 Broadway Ave, Mattoon, IL, is a family-owned jewelry store that has been serving the community since 1948. Specializing in custom engagement rings and fine jewelry, Shores Jewelry combines skilled craftsmanship with personalized service. Harold Shores Jr. continues the legacy of his father, offering in-house jewelry repair and free inspections, making sure every piece gets the care it deserves.

Customers appreciate the warm, welcoming atmosphere and the team's commitment to creating unique designs that reflect personal stories. While many reviews highlight the store's dedication to quality and customer satisfaction, a few express concerns about service consistency.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Friday: 9:30 AM – 5:00 PM
Saturday: 9:30 AM – 1:00 PM
Sunday: Closed

Best Review: Bill praised Shores Jewelry for their exceptional selection and service, noting that they are his first choice for fine jewelry.

Worst Review: Jan mentioned a disappointing experience with product quality and felt that her concerns were not taken seriously by the owner.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.