Silva Jewelers, located at 1112 Main St, Osterville, MA 02655, is a family-owned and operated fine jewelry store with over 30 years of experience. Specializing in custom jewelry design, they excel in creating engagement rings and providing detailed customer service with a personal touch. Customers appreciate the store's extensive selection and knowledgeable staff, with many positive mentions highlighting exceptional service and quality repairs. However, some negative reviews point to dissatisfaction regarding specific repair experiences, indicating variability in customer satisfaction.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews can be assessed as follows:
- Positive: 65%
- Neutral: 15%
- Negative: 20%

**Highlighted Reviews**:
Best Review: A customer expressed that Silva Jewelers is their go-to for fine jewelry, praising the excellent in-store selection and the friendly, knowledgeable staff who provide exceptional service.

Worst Review: Another reviewer cautioned against using Silva Jewelers for valuable heirloom repairs, stating they were unhappy with the handling of a family antique piece.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

No specific staff members were identified in the available reviews.