The Silversmith & Goldsmith in Otego, NY, is a well-regarded jewelry store specializing in custom engagement ring creation, jewelry repairs, and estate appraisals. Boasting over 37 years of experience, the owner, Bill Boerner, is known for his craftsmanship and personalized service. Located at 101 Secor Rd, Otego, NY 13825, the shop serves customers in Otsego and Delaware County.

Operating hours are:
- Wednesday: 11:00 AM - 3:00 PM
- Thursday: 11:00 AM - 3:00 PM
- Friday: 11:00 AM - 3:00 PM
- Saturday: 11:00 AM - 1:00 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed

The store has received a total of 7 reviews, with a mixed sentiment from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 57%
Neutral: 14%
Negative: 29%

Positive reviews highlight the exceptional customer service and the quality of repair work. Customers have praised the attentive and knowledgeable staff, particularly Bill, who is noted for his helpfulness in guiding customers through their engagements.

Conversely, some negative feedback points to concerns over pricing practices, with one reviewer mentioning they felt taken advantage of during a sale.

Best Review:
Melissa appreciated the vast selection of fine estate jewelry and highlighted Bill's dual role as a skilled artisan and a trustworthy jeweler, making it a top choice for her needs.

Worst Review:
Janesblonde007 expressed dissatisfaction with the pricing, alleging that the establishment tends to undervalue items purchased for resale, recommending customers seek alternatives in larger cities.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening hours:
- Wednesday: 11:00 AM - 3:00 PM
- Thursday: 11:00 AM - 3:00 PM
- Friday: 11:00 AM - 3:00 PM
- Saturday: 11:00 AM - 1:00 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: Closed

Staff:
- Bill Boerner