Simmons Fine Jewelry, Meridian, ID
Simmons Fine Jewelry, located at 1220 N Olive Ave, Meridian, ID 83642, operates in Ada County and specializes in engagement ring creation, offering a wide selection of exquisite diamonds and customization options. With a reputation for excellent customer service, the knowledgeable staff, including owner Jay Simmons and associates like Blake and Amanda, provide a supportive and welcoming atmosphere for couples creating their engagement rings. The jeweler also offers services such as in-store jewelry repair, custom design, and a comprehensive warranty that adds peace of mind for future purchases.
The store has received a total of 1,271 reviews, reflecting a diversity of customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
Positive reviews highlight the exceptional service provided by the staff, mentioning their friendliness, professionalism, and dedication to ensuring customer satisfaction. Customers appreciate the knowledgeable assistance in selecting and customizing engagement rings, as well as the store’s focus on quality.
Negative reviews express dissatisfaction with some interactions perceived as condescending or disrespectful from specific staff members. A few customers felt uncomfortable during their visits, leading to a less than favorable impression of the store's service.
Best Review: Amanda praised the fantastic experience she received, emphasizing the exceptional customer care displayed by the staff, and expressed her happiness with her new engagement ring.
Worst Review: Mari shared a negative experience, feeling disrespected by staff interactions during her visit, stating the encounter left her with a bad impression of the store.
Operating Hours:
| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
Staff Members:
- Jay Simmons
- Blake Simmons
- Amanda
- Crista
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
