Simpson Jewelry & Uniforms, located at 327 E Main St, Greentown, Indiana, is a well-regarded establishment specializing in the creation of bespoke engagement rings and other jewelry pieces. With a current rating of 3.7 stars from 7 reviews, this jeweler has garnered a mix of feedback that emphasizes both the quality of service and customer experience.
The positive reviews highlight the expertise of the staff, with many praising the meticulous attention to detail in the engagement ring creation process. Customers have noted that the owner, Ronald D. Simpson, plays an active role in ensuring that each piece meets high standards of craftsmanship. The store's reputation for offering a variety of quality jewelry and fraternal equipment further adds to its allure for those seeking customized pieces.
On the flip side, some reviews reflect concerns regarding wait times for service and responses, suggesting improvements could enhance the customer experience. While most sentiments lean positively, it’s clear that there are areas for growth, which the establishment appears willing to address.
Operating hours for Simpson Jewelry & Uniforms are as follows:
- Monday to Friday: 9 AM - 6 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed
**Overall Sentiment from Online Customer Reviews:**
Positive: 70%
Neutral: 20%
Negative: 10%
Best Review:
Robyn noted the impressive range of engagement rings and mentioned the personalized service provided, stating that the staff was both knowledgeable and friendly, making the overall experience enjoyable.
Worst Review:
Bill expressed dissatisfaction with the wait times for assistance when visiting the store, feeling that the service could be more efficient to enhance the shopping experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 7
Store Phone Number: 7656287674