Skewes Jewelry, located at 1300 Susan Drive, P.O. Box 588, Marshall, MN 56258, is a family-owned fine jewelry store boasting over 65 years of experience in delivering quality jewelry and exceptional customer service. This local establishment prides itself on its expertise in engagement ring creation, offering a range of services including custom jewelry design, engraving, and repair work. The skilled team, led by owner Jim Skewes and his family, provides personalized attention to help customers find or create the perfect engagement ring tailored to their needs.
Customers have shared a variety of experiences, with a total of 198 reviews providing insight into the service quality and product offerings.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Positive reviews highlight the friendly and knowledgeable staff who offer great service and beautiful engagement rings at competitive prices. Many customers express satisfaction with the craftsmanship, noting excellent ring resizing and unique custom designs. However, a few negative experiences indicate issues with service acknowledgment and responsiveness.
**Opening Hours:**
- Monday - Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 8:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed
Staff members mentioned include Jim Skewes.
Best Review:
Amy commended Skewes Jewelry for its outstanding service and competitive pricing on engagement rings and wedding bands, praising the staff for treating customers like family.
Worst Review:
Marcy described a frustrating experience where she felt ignored upon entering the store, leading her to leave and find assistance elsewhere, emphasizing the lack of initial customer acknowledgment.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 198
Store Phone Number: 5075326231