Smith Jewelry House of Diamonds specializes in creating beautiful, custom engagement rings and offers a wide range of jewelry services. Located at 105 W Cherokee St, Brookhaven, MS 39601, this jeweler is known for its attentive customer service and expert craftsmanship. They can be reached at (601) 833-3421 for consultations and inquiries.

With a total of 14 reviews reviewed, customer feedback highlights both positive and negative experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 10%
- Negative: 15%

Positive reviews boast about the friendly and knowledgeable staff who demonstrate a strong commitment to customer satisfaction, ensuring a pleasant shopping experience. Customers have expressed appreciation for the caring service and the quality of the jewelry produced.

Conversely, some negative reviews indicate dissatisfaction with the professionalism of the owner and perceived issues with order fulfillment, as well as customer service during critical moments.

Best Review:
George praised the friendly and knowledgeable staff, highlighting their excellent service and expertise in jewelry design.

Worst Review:
Natalie expressed frustration over a lack of communication regarding her order and felt ridiculed by the store's owner when voicing her concerns.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Friday: 10 am – 4 pm
- Saturday: Closed
- Sunday: Closed
- Monday: 10 am – 4 pm
- Tuesday: 10 am – 4 pm
- Wednesday: 10 am – 4 pm
- Thursday: 10 am – 4 pm

Staff members mentioned in reviews include the owner, although specific names are not provided.