Smith Jewelers, located at 500 South 5th St, Leesville, LA 71446, is a trusted jeweler renowned for its exceptional engagement ring creation and customer service. With a solid presence in Vernon Parish since 1974, the store has built a community reputation for quality and personal service. The owner, Angela Dowden, and her skilled team of jewelers offer a wide array of services, including custom engagement ring designs, appraisals, and jewelry repairs.
The establishment prides itself on a warm, hometown feel, where clients often express satisfaction with the attentive and knowledgeable staff. They emphasize helping customers choose the perfect piece, ensuring a pleasant and informed shopping experience. Reviews highlight the jeweler's willingness to accommodate specific requests and their expertise in both selecting and creating specialized jewelry. However, some feedback points to occasional delays in repairs and concerns about pricing, indicating room for improvement in service speed and cost transparency.
Overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Best Review: Doug Stannard praised the store for its terrific selection, great deals, and helpful staff, emphasizing trust in their service.
Worst Review: Ariel Hess expressed frustration over receiving a faulty engagement ring and the subsequent issues with repairs, questioning the quality of the jewelry sold.
Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: Closed
- Sunday: Closed
Staff Members:
- Angela Dowden (Owner)
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 40