Smithery II Jewelers, located at 1431 N Broadway St, Menomonie, WI, has been a part of the community since 1972, offering custom jewelry design and a full repair shop. This family-owned store prides itself on creating one-of-a-kind engagement rings that reflect each customer's personal style and story.
The staff, known for their warmth and friendliness, guides customers through the design process with care, ensuring that each detail matches their vision. Many patrons rave about the excellent customer service they receive, with a number mentioning the knowledgeable advice offered by the owners, Mike and Carolyn.
Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have felt indifferent and 10% have had negative experiences.
Opening Hours:
Monday to Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Jason shared his delightful experience, stating he and his wife were thrilled with the engagement ring selection and appreciated the personalized service throughout their journey.
Worst Review: Krissa reported dissatisfaction when she felt her concerns about repairs were not thoroughly addressed, resulting in a frustrating experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 15
Store Phone Number: 7152354404