Sona Jewelers, located at 6 Marconi Ave, Iselin, NJ, operates a jewelry store that specializes in the creation of engagement rings and offers a wide selection of exquisite gold and diamond jewelry. With a rating based on a total of 1,062 reviews, this store presents a mix of sentiments regarding its services. The staff, including Chetan, consistently receives praise for their friendly assistance and extensive inventory, particularly for wedding and engagement needs. Customers have highlighted the exceptional service provided, noting the patient staff who help in choosing the right pieces for special occasions.

However, concerns have also been raised. Some reviewers have mentioned instances of high prices and perceived rudeness from certain staff members, which suggests that customer service can vary.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

The positive reviews emphasize the large selection and high-quality jewelry. Customers appreciate the attentive service and the beautiful designs available. Conversely, more negative feedback points to experiences with high pricing and less than satisfactory interactions with some staff, indicating a need for improved customer engagement during visits.

Best Review:
A customer expressed appreciation for the wide variety and reasonable pricing at Sona Jewelers, specifically noting the helpfulness and professionalism of the staff, particularly a representative named Chirag.

Worst Review:
Another customer reported an unpleasant experience with the service, mentioning a lack of assistance and feeling judged for their attire, which led to a conclusion that the staff exhibited a poor attitude towards them.

Opening Hours:
- Tuesday: 11:30 AM - 7:30 PM
- Wednesday: 11:30 AM - 7:30 PM
- Thursday: 11:30 AM - 7:30 PM
- Friday: 11:30 AM - 7:30 PM
- Saturday: 11:30 AM - 7:30 PM
- Sunday: 11:30 AM - 7:30 PM
- Monday: Closed

Staff mentioned:
- Chetan
- Chirag

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.