Sophie's Creations is a renowned jewelry store located at 185-12 Union Turnpike, Fresh Meadows, NY 11366, specializing in custom engagement rings and a variety of jewelry services. The store, operating for over 35 years, is a family-owned business that emphasizes quality craftsmanship and personalized service. Customers appreciate the warm atmosphere created by the knowledgeable staff, including Sophie and her daughter Madeline, who are known for their professionalism and attentiveness.

Sophie's Creations offers a range of services, including custom jewelry design, repairs, and appraisals, making it a trusted choice for couples looking for engagement rings tailored to their specific desires. Overall, the engagement ring creation process is highlighted as a pleasant experience, with many customers commending the staff for their guidance and patience throughout.

Despite the overwhelmingly positive feedback, there are a few negative experiences noted, particularly regarding service in rare instances. However, the general consensus reflects a commitment to customer satisfaction and quality.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Tuesday to Thursday: 11 AM - 5 PM
- Friday to Saturday: 11 AM - 4 PM
- Sunday & Monday: Closed

Staff Members Mentioned:
- Sophie
- Madeline

Best Review: A customer praised the staff's attentiveness and knowledge during the engagement ring design process, stating that they felt genuinely cared for and informed throughout their visit.

Worst Review: One reviewer expressed disappointment with the service received when fixing a wedding band, describing the interaction with the owner as rude and unhelpful, though they later received a refund.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.