Sophie's Fine Jewelry & Gifts, located at 830 US Highway 12, Baraboo, WI 53913, provides a notable selection of jewelry services with a particular focus on crafting engagement rings. The store is recognized for its personalized customer service, where the staff treats customers with care and attention. Many have remarked on the family-friendly atmosphere and the warmth provided by the owner and staff, often making clients feel like treasured friends.

In terms of services, the jeweler specializes in engagement ring creation, repairs, and offers a wide array of choices in luxury items. Positive reviews frequently highlight the knowledgeable staff and their ability to guide customers through the selection process. However, there are negative reviews, citing customer service issues regarding quality and responsiveness, which have caused dissatisfaction for some.

Overall Sentiment from Online Customer Reviews:
Positive: 68%
Neutral: 15%
Negative: 17%

Highlight Reviews:
Best Review: A customer expressed their satisfaction with the successful repair of a cherished family heirloom pocket watch, praising the helpfulness of the staff in keeping the process a surprise for their father.
Worst Review: A reviewer shared their disappointment after a wedding ring repair, mentioning a negative interaction with the owner when discussing a defect found post-repair.

Opening Hours:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff Members: Not specified

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.