South Hills Jewelers, located at 5247 Library Road, Bethel Park, PA 15102, is a well-established jewelry store specializing in engagement ring creation, with a 4.7-star rating and 261 reviews. This family-owned business has been serving the community for over 40 years, providing a wide range of services including custom jewelry design, jewelry repair, and watch services. Customers have noted that the knowledgeable staff, including owner Bob and sales associates like Faye and Susan, offer attentive and personalized service, making the experience of selecting an engagement ring both enjoyable and informative.

While the overall sentiment from customer reviews is largely positive, with approximately 75% of feedback being favorable, some negative experiences have been reported related to customer service and repair issues.

**Overall Sentiment from Online Customer Reviews:**
- Positive: 75%
- Neutral: 15%
- Negative: 10%

**Best Review:**
Gary highlighted the exceptional service at South Hills Jewelers, praising the team for their efficiency in combining multiple watches into one functional piece at a very reasonable price.

**Worst Review:**
Joshua expressed frustration with the rude attitude of a staff member when he sought resizing and plating for his expensive wedding ring, feeling belittled by the comments made about its quality in front of other customers.

**Opening Hours:**
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members:
- Bob (Owner/Operator)
- Faye (Assistant Manager/Sales)
- Susan (Sales Associate)

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*