The Mexican Shack, located at 256 Route 100 in Somers, NY, has delighted customers with its stunning jewelry selection for nearly 50 years. Specializing in engagement ring creation, this family-run business, formerly led by Steve and Mary Delzio, is known for its friendly, personalized service and quality craftsmanship that seamlessly blends Southwestern and traditional styles. The store boasts an impressive collection of unique pieces, including Native American jewelry and beautifully designed rings perfect for engagements.
Customers often rave about the attentive staff, who take the time to understand individual preferences and guide clients through the design process. Many have expressed satisfaction with the custom engagement rings they've created here, feeling at ease and inspired during their visits. However, while many reviews are glowing, a few customers have reported issues with repairs and communication, indicating that while customer service is a strong point, there remain areas that could improve.
Customer Sentiment: Approximately 80% of customers have positive experiences, while 10% express neutral feelings and another 10% share concerns.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Susan praised the Mexican Shack for crafting a custom family crest ring for her son's Bar Mitzvah, highlighting the accommodating and thoughtful service that made the process memorable.
Worst Review: M G. shared disappointment regarding the quality of repairs on their antique ring, mentioning a lack of satisfactory resolution to the issues faced.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 61
Store Phone Number: 9142328739