Sparkles Jewelers, located at 1201 US Highway 1, Ste 23A, North Palm Beach, FL 33408, operates in Palm Beach County and is a trusted name in engagement ring creation and service. Owned by Mathew, this family-owned business excels in crafting custom engagement rings tailored to individual preferences, ensuring an exceptional and personalized experience. Their expertise also extends to jewelry repairs, watch services, and appraisals. Customers appreciate the quality craftsmanship and attentive service, highlighting the owner’s extensive knowledge and friendly demeanor.
The store has received 88 reviews overall, with a balanced portrayal of experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive reviews emphasize the efficient ring resizing, the creative engagement ring designs, and the exceptional customer service provided by the friendly staff. Customers often commend the timely service and the welcoming atmosphere of the store.
Conversely, some negative reviews highlight instances of perceived rudeness from staff during tense interactions, especially in unique circumstances regarding deposits and customized orders.
Best Review:
Michele praised Sparkles Jewelers as the go-to place for jewelry expertise, expressing appreciation for the owner's kindness and vast knowledge in the field.
Worst Review:
A customer named John described a frustrating experience where they felt mistreated during a deposit return process, resulting in a distressing atmosphere within the shop.
Operating Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 11:00 AM - 6:00 PM |
| Wednesday | 11:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 11:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 2:00 PM |
| Sunday | Closed |
Staff:
- Mathew (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.