Sparklez Jewelry and Loan, located at 475 Mt Lebanon Blvd, Pittsburgh, PA, specializes in creating unique engagement rings and a wide array of jewelry services. The team is committed to buying, selling, and loaning jewelry, including luxury and estate pieces. Customers appreciate the selection of engagement rings and the ability to customize their desired piece. The store is family-owned, operating under the guidance of owner Judee Zlotnik and co-owner Cliff Zlotnik, ensuring a personalized experience for all clients in Allegheny County.
Although reviews are mixed, the store has garnered a total of 101 reviews, highlighting both the positive and negative experiences customers have had.
Overall Sentiment from Online Customer Reviews:
Positive: 55%
Neutral: 30%
Negative: 15%
Positive sentiments often focus on the friendly and knowledgeable staff, with some customers praising their professionalism and the quality of jewelry available. However, negative feedback indicates instances of poor customer service and unwelcoming attitudes from certain staff members.
**Opening Hours:**
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
**Staff Members:**
- Judee Zlotnik
- Cliff Zlotnik
Best Review:
A customer was pleased with the outstanding service received, mentioning that staff were friendly and knowledgeable, making the process of selecting an engagement ring enjoyable.
Worst Review:
Another customer reported a frustrating experience with rude behavior from staff, feeling dismissed during their visit, which led them to seek out services elsewhere.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 101
Store Phone Number: 4128358805