"Spirit Lake Silver and Gold, located at 1509 18th St, Spirit Lake, IA, is a cherished local jewelry store renowned for its expertise in custom engagement ring design. Nestled in Dickinson County, this establishment has been serving the community for over 40 years, cultivating a reputation for both quality craftsmanship and attentive customer service.

Owners Martin and Melinda Marten lead a dedicated team of experienced jewelers and staff who take pride in helping customers navigate the process of creating unique engagement rings tailored to their personal tastes. Reviews generally reflect warmth and satisfaction, with many patrons appreciating the supportive and knowledgeable service. Customers often mention how the staff not only listens to ideas but also adds creative suggestions to enhance their visions.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while about 10% share neutral impressions and the remaining 10% report varying concerns.

Opening Hours:

Monday to Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: Closed

Best Review: Sharon commended the welcoming atmosphere and the expert guidance she received while designing her dream engagement ring, noting that the team made the experience enjoyable and stress-free.

Worst Review: Dave felt disappointed due to a delay in receiving his custom piece, mentioning that he wished for better communication regarding the timeline.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook."