Springer's Jewelers, located at 100 Market St, Unit 101, Portsmouth, NH 03801, is a well-regarded establishment known for its engagement ring creation and exceptional customer service. The store employs knowledgeable staff members who are dedicated to helping customers through the engagement ring process, offering a variety of designer jewelry and personalized services. Potential customers can expect a warm and welcoming environment, with staff members like Evan Williams and Jeremiah often praised for their professionalism and willingness to assist.
Operating in Rockingham County, Springer's Jewelers offers services such as custom engagement rings, repairs, and appraisals. The store has a long-standing reputation since its inception in 1870 and is recognized as an authorized Rolex dealer, further enhancing its appeal for watch enthusiasts.
Operating Hours:
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
With 327 reviews analyzed, the general sentiment is predominantly positive, with approximately 80% of the feedback reflecting satisfaction with the products and services offered. About 15% of reviews are neutral, with some customers expressing mixed experiences. The remaining 5% of reviews are negative, highlighting issues with service.
Best Review: One customer, Ryan, emphasized the exceptional service and knowledgeable staff at Springer's, noting how they were made to feel valued throughout the purchasing process for an engagement ring.
Worst Review: Lisa expressed disappointment with her experience, detailing frustrations with delays and miscommunication regarding her engagement ring resizing, ultimately feeling let down by the service provided.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.