St. Cloud Jewelers, located at 3427 13th St, Saint Cloud, FL 34769, is a reputable jewelry store with over 39 years of experience in the industry. This family-owned business offers a variety of services, particularly specializing in engagement ring creation, custom designs, and jewelry repair. Customers have noted the store's commitment to quality and personalized service, with owner J. Carlos Marrero and his team dedicated to ensuring customer satisfaction.

The store has mixed reviews, reflecting a balance in customer experiences. On the positive side, many customers praised the helpfulness of the staff and the high-quality craftsmanship of their custom pieces. The reasonable prices and quick turnaround for repairs have also been highlighted positively. However, some reviews pointed out issues with communication and service delays, particularly regarding repair timelines, which left some customers feeling frustrated.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

With a total of 60 reviews assessed, the overall atmosphere appears favorable, though attention to service speed and customer communication can be areas for improvement.

Best Review: A customer, Rudy Toth, commended the store for its excellent service, particularly for a prompt, effective repair on a charm necklace, noting the fair pricing associated with the enhancement made.

Worst Review: Alegna Hollis reflected on a disappointing experience with a ring repair that took longer than expected, culminating in unclear communication about pickup times.

Operating Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- J. Carlos Marrero

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.