Staats Jewelers, located at 205 N Kansas Ave, Liberal, KS 67901, is a well-established jewelry store proudly serving the community since 1955. Known for its exceptional specialization in engagement rings and diamond jewelry, this family-owned business is currently operated by Brent, the son of the original founder, Merle Staats. The store offers a variety of services including on-site jewelry repair, custom designs, and a wide selection of loose diamonds to help create the perfect engagement ring.
Customer reviews indicate a mixed atmosphere surrounding the store. Positive sentiments stem from commendations on the friendly and knowledgeable staff, with several customers appreciating the quality of service when having rings sized and custom work performed. However, negative feedback has been noted regarding certain repair services, with a few customers expressing dissatisfaction about mishaps during the jewelry repair process.
Overall Sentiment from Online Customer Reviews:
- Positive: 62%
- Neutral: 24%
- Negative: 14%
Highlight Reviews:
Best Review: Chelsey remarked on the friendly and efficient service provided while having her ring sized and noted the reasonable pricing for the service.
Worst Review: SS Eddie shared a negative experience regarding the mishandling of his jewelry repairs, claiming pieces were ruined and not completed as agreed.
Operating Hours:
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
- Monday: 9:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
Staff: Brent (Owner)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 74%
Total Customer Feedback Reviewed: 21
Store Phone Number: 6206243281