Stadheim Jewelers, located at 2001 4th St SW, Mason City, IA 50401, is a family-owned jewelry store serving Cerro Gordo County since 1953. They are renowned for their exceptional engagement ring creation and offer a variety of services including jewelry repairs, appraisals, custom designs, and engraving. The knowledgeable staff, including Steve Johnson and the team, is committed to providing personalized service and high-quality products, making every customer feel valued.
The store has received 22 reviews, reflecting a blend of positive and constructive feedback from customers. Many reviewers express satisfaction with the attentive staff and the store’s wide selection of beautiful jewelry, showcasing excellent customer service and a friendly atmosphere. However, a few negative experiences were noted, particularly regarding customer interactions, indicating that not every visit meets the high standards set by the majority.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Opening Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed
Staff members mentioned include Steve Johnson.
Best Review:
Sally Stinehart highlights the exceptional personal customer service she received, specifically praising Steve for treating customers with utmost respect and professionalism.
Worst Review:
Jolene Eischen described a negative experience where she felt dismissed during her visit, leading her to seek services elsewhere for her engagement ring.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87.5%
Total Customer Feedback Reviewed: 22
Store Phone Number: 6414247005