Stadler's Jewelry, Rocky River, OH

Stadler's Jewelry, located at 20502 Center Ridge Road in Rocky River, OH, has been a cherished part of the jewelry community since 1958. This family-owned store operates in Cuyahoga County and specializes in creating unique engagement rings, along with offering a variety of fine jewelry and watch repair services.

Known for their warm, welcoming atmosphere, the team at Stadler's, including experienced gemologists and attentive staff, is dedicated to guiding customers through the engagement ring design process. Many patrons commend the personalized service, noting that the staff really takes the time to understand their needs and preferences. However, some feedback indicates that there have been occasional service inconsistencies, particularly regarding repairs and customer follow-ups.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday - Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Cory praised the store for its excellent customer service, sharing that the staff went above and beyond to help him resize his fiancé's watch multiple times, making the experience exceptional.

Worst Review: Jean expressed disappointment regarding her experience with a pearl ring she had repaired, feeling that the staff was dismissive of her concerns after a stone fell out shortly after she picked it up.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.