Stafford Jewelers, located at 621 Park St, Belmont, NC 28012, is renowned for its dedication to quality craftsmanship and customer satisfaction in engagement ring creation and various jewelry services. The jeweler specializes in diamonds, appraisals, and custom jewelry work, ensuring all repairs and modifications are performed in-house. The business boasts a friendly atmosphere, primarily led by owner Todd Stafford, who has received positive recognition for the personal attention given to each customer's needs.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
The overall sentiment from online customer reviews reflects a mixed experience. Out of 41 reviews analyzed, approximately 63% are positive, 20% neutral, and 17% negative. Customers commend the store for its friendly staff and quality services, while some express dissatisfaction with specific interactions or service issues.
Best Review: A customer highlighted Stafford Jewelers as a reputable business with exceptional service, praising the owner's attentiveness and the fair pricing of the repairs, which consistently exceed expectations.
Worst Review: Another customer reported a poor experience regarding a ring repair, citing an unhelpful and confrontational staff interaction that left a negative impression and led them to decide against returning.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 73%
Total Customer Feedback Reviewed: 41
Store Phone Number: 7048256982