Star Diamonds & Gold is a family-owned jewelry store located at 11069 W State St, Star, ID 83669, in Ada County. They specialize in custom engagement ring creation and possess a remarkable ability to craft unique pieces tailored to individual preferences. The talented staff, including owner Carl and his team, are celebrated for their exceptional customer service, ensuring clients feel valued and informed throughout the designing process. Services offered encompass jewelry repair, buying and selling gold and silver, and a dedicated focus on engagement rings and wedding bands.
The store has received a total of 50 reviews, with a general sentiment indicating high customer satisfaction.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Customers frequently commend the team for their personalized service, professionalism, and expertise in understanding their needs, while some negative comments have pointed to fluctuating hours and occasional communication issues.
Best Review:
Kimberly highlighted the store's outstanding customer service, emphasizing how the staff went above and beyond to help her find her dream engagement ring, which was offered at a great value.
Worst Review:
A customer named Dave expressed dissatisfaction regarding the repair of their wedding ring, noting issues with the quality after the service, which raised concerns about their experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff members include Carl (Owner).
Positivity Score: 90%
Total Customer Feedback Reviewed: 50
Store Phone Number: 2082869192