Starbird Jewelers, located at 80 Main St, Amesbury, MA 01913, is a family-owned jewelry store with a wealth of experience in creating custom engagement rings. Established in 1961 by John Starbird, the business is now managed by Peter Starbird, who has over 20 years of experience in jewelry and watch repairs. The team specializes in crafting personalized engagement rings, providing services such as resizing and refurbishment, and offers a range of fine jewelry, including wedding bands and gemstone pieces. Although primarily focused on engagement rings, they also sell Citizen and Belair watches, showcasing their comprehensive jewelry expertise.
The store has received a total of 43 reviews, with an overall positive sentiment reflected in customer feedback.
Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%
Many reviews laud the staff's friendliness and professionalism, highlighting their ability to provide excellent customer service and high-quality craftsmanship. However, a few customers expressed dissatisfaction regarding pricing and turnaround times for certain services.
Best Review: Barb S commended the store for its terrific service and fair prices, noting the nice selection of jewelry available.
Worst Review: A customer named Jason Conte expressed frustration about a lengthy delay for a ring resizing, stating he contacted the store after four months to request the item back.
**Operating Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 12:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff members mentioned include Peter Starbird and Netta Starbird.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 92%
Total Customer Feedback Reviewed: 43
Store Phone Number: 9783881882