Steed's Jewelers, located at 1425 Montgomery Hwy Ste 111, Vestavia Hills, AL 35216, is a well-regarded jewelry store celebrated for its exceptional engagement ring creation services. This family-owned business, operated by brothers Dale and Lee Steed since 1987, prides itself on offering custom jewelry design, jewelry repair, watch repair, and appraisals within Jefferson County.

The reviews encompass 33 customer evaluations, showcasing a variety of experiences. Many customers praise the attentive service and personalized approach, highlighting the skill and dedication of the staff in helping to create beautiful, customized engagement rings. Steed's Jewelers is noted for its warm atmosphere and commitment to customer satisfaction, making the ring creation process a memorable experience.

However, some feedback reveals mixed sentiments regarding customer service, with instances of perceived rudeness from staff members, particularly concerning appraisals and repairs. Despite this, the overall atmosphere remains positive.

Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 12%
Negative: 22%

**Opening Hours:**

| Day | Hours |
|-----------|------------------|
| Monday | 10 am – 5 pm |
| Tuesday | 10 am – 5 pm |
| Wednesday | 10 am – 5 pm |
| Thursday | 10 am – 5 pm |
| Friday | 10 am – 5 pm |
| Saturday | 10 am – 3 pm |
| Sunday | Closed |

**Staff Members:**
- Dale Steed
- Lee Steed

Best Review:
A customer commended the store for its excellent service and skilled craftsmanship, noting that the staff provided valuable insights and helped create an elegant engagement ring that perfectly met her expectations, highlighting the store's welcoming atmosphere.

Worst Review:
An individual expressed disappointment in the store's customer service, recounting a negative experience during an appraisal appointment where the staff member was perceived as condescending and rude, ultimately leading to a decision not to return.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.