Stephen Allen Jewelers, located at 35 Maple Street, East Longmeadow, MA, operates in Hampden County and is widely recognized for its exceptional engagement ring creation and customer service. With a phone number of (413) 525-9090, this well-established jewelry store has garnered a noteworthy reputation in the local community.
The store specializes in a range of services, particularly in crafting personalized engagement rings that cater to a variety of tastes and budgets. The knowledgeable staff, including owner Steve, are praised for their commitment to customer satisfaction, offering insightful guidance throughout the ring selection and customization process. Clients have noted the store's impressive selection of diamonds and metals, alongside their ability to create custom-designed pieces.
Overall, Stephen Allen Jewelers has achieved a high level of customer satisfaction, reflected in the 74 reviews collected. Feedback from customers indicates a predominantly positive atmosphere, with approximately 87% of sentiments being favorable. Neutral reviews account for around 8%, while negative experiences make up about 5%.
Best Review: A customer named Connie praised the outstanding customer service she received during her purchase of diamond studs, which led her to remain a loyal customer for years.
Worst Review: Francesca expressed disappointment regarding her experience with the resizing of a ring, indicating some miscommunication regarding her expectations.
Operating Hours:
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed
- Monday: Closed
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 74
Store Phone Number: 4135259090