Steven Paul Designs, located at 700 Genesee Street, Delafield, WI 53018, is a highly regarded jewelry store specializing in custom engagement rings and fine jewelry. With an exceptional reputation, this store offers a variety of services, including onsite repairs, gemstone sourcing, and custom jewelry creation. The talented artisans at Steven Paul Designs pride themselves on meticulous craftsmanship, ensuring that each piece reflects the customer's unique vision.
The atmosphere is warm and welcoming, with staff members described as friendly, knowledgeable, and committed to excellent customer service. They take personal care in understanding client needs, especially when creating engagement rings, which are both beautiful and one-of-a-kind. The store operates in Waukesha County, providing a range of options for those interested in custom pieces or repairs.
The review analysis revealed a total of 30 reviews that were examined.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlighting the customer feedback, many reviews commend the dedications of the staff and the quality craftsmanship. Positive sentiments often reflect satisfaction with the custom engagement ring design and the supportive service provided, indicating a loyal customer base.
Best Review:
Tom noted the consistently outstanding customer service and the care for each customer, describing the staff as treating clients like family.
Worst Review:
Cathleen expressed disappointment about a return experience, feeling that the store prioritized profit over customer satisfaction.
**Operating Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | Closed |
| Tuesday | 9 AM - 6 PM |
| Wednesday | 9 AM - 5:30 PM |
| Thursday | 9 AM - 6 PM |
| Friday | 9 AM - 6 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |
Staff members mentioned include Steven and Matt.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 30