Stevens Jewelers, located in Encino, CA, is a beloved local jewelry store known for its exquisite engagement ring design services. With a rich history as curators of gems and fine jewelry for over two generations, this family-owned shop prides itself on extraordinary craftsmanship and personalized service.
Customers rave about the knowledgeable staff, who are dedicated to helping clients bring their dream rings to life. While many reviews speak highly of the attentive and friendly service, some customers noted minor communication issues during their experience.
Customer Sentiment: Around 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have experienced issues.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday and Sunday: Closed
Best Review: Alex praised the exceptional attention to detail and felt that the staff truly understood his vision for the ring.
Worst Review: Jessica mentioned some disappointment with the timeline for her custom order, feeling it took longer than expected.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 2
Store Phone Number: 8189987769