Steve's Jewelers, located at 206 East Reelfoot Avenue Suite 2, Union City, TN 38261, is acclaimed for its exceptional engagement ring creation and customer service. With a history dating back to 1993, this full-service jewelry store specializes in custom jewelry designs, remounts, and repairs. The owners, Steve and Missy Emrich, are dedicated to offering the community not only high-quality jewelry but also a welcoming atmosphere.

The store has amassed a notable collection of 563 reviews. Many customers praise the professional and helpful staff, highlighting the quality of the engagement rings designed and the overall pleasant shopping experience. However, some reviews indicate delays in custom orders and a lack of communication about progress, leading to frustration for certain customers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Best Review:** A customer commended the exceptional craftsmanship and service provided by the team, noting the beautiful selection of engagement rings and praising the attention to detail by the staff, particularly how Steve and Missy make each visit enjoyable.

**Worst Review:** A customer expressed significant frustration regarding a custom engagement ring order, stating that despite promises of timely delivery, the jeweler had not begun the work by the expected date, leading to disappointment and a sense of unprofessionalism.

**Operating Hours:**
- Sun - Tue: Closed
- Wed - Fri: 10:00 AM - 5:30 PM
- Sat: 10:00 AM - 2:00 PM

**Staff Members:**
Steve Emrich
Missy Emrich

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*