Stone's Jewelry, located at 101 Hospital St, Ripley, MS 38663, is a well-regarded jeweler in the area, known for its exceptional engagement ring creation services. With over a century of combined experience, the skilled staff, including acknowledged team members like Mrs. Joanne and Mrs. Nancy, provide personalized assistance to help customers find the perfect ring or design a unique piece from family stones or heirlooms.
The store has a commendable average rating of 4.7 based on 15 reviews across various platforms, reflecting a strong reputation within the community. Customers appreciate the warm and friendly atmosphere, along with knowledgeable service, making it a favorite destination for those seeking quality jewelry with a personal touch.
However, not all feedback is positive; there are instances of dissatisfaction, with some customers mentioning issues with service quality, particularly regarding watch repairs and customer communication.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
**Opening Hours:**
- Monday: 9:30 AM – 5:30 PM
- Tuesday: 9:30 AM – 5:30 PM
- Wednesday: 9:30 AM – 5:30 PM
- Thursday: 9:30 AM – 5:30 PM
- Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
**Staff Members:**
- Mrs. Joanne
- Mrs. Nancy
Best Review: A customer praised the friendly and helpful staff at Stone's Jewelry, noting their wide selection of jewelry and gifts, specifically highlighting their ability to find the right earring back swiftly.
Worst Review: Another reviewer expressed frustration over a poor service experience, where a watch was damaged during a battery replacement, claiming the staff stated it was broken upon arrival, resulting in a significant dissatisfaction.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 15
Store Phone Number: 6628374215