Stoney Folks Jewelers, Rancho Cordova, CA
Stoney Folks Jewelers, located at 10415 Folsom Blvd #105, Rancho Cordova, CA 95670, is a family-owned jewelry store that has served the community for over 50 years. This store specializes in custom engagement ring creation and a variety of jewelry repair services. Known for their craftsmanship, the owners, Dennis and Debi, have received high praise for their expert design and attentive customer service.
With numerous reviews covered, this establishment maintains a reputation for quality and integrity, with an impressive average rating of 4.7 from 25 Google reviews. Customers frequently commend the knowledgeable staff for their personalized service, and the beautiful custom designs made by Dennis are particularly highlighted.
However, some reviews address concerns with customer interactions, suggesting that not all experiences have met high expectations. This diverse feedback indicates that while many customers leave satisfied with exceptional work and service, there have been instances of perceived insensitivity or service inconsistencies.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
**Opening Hours:**
- Monday: Closed
- Tuesday: 11:00 AM – 5:30 PM
- Wednesday: 11:00 AM – 5:30 PM
- Thursday: 11:00 AM – 5:30 PM
- Friday: 11:00 AM – 5:30 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Mentioned staff: Dennis, Debi
Best Review:
A customer praised the remarkable custom pieces created at Stoney Folks Jewelers, describing the thoughtful design process and beautiful results. This customer expressed deep satisfaction with the exquisite craftsmanship and personalized attention received during their engagement ring creation.
Worst Review:
Another customer recounted a frustrating experience involving a bracelet repair, highlighting a lack of communication from the staff when an accident caused parts of the bracelet to go missing. They noted that the store’s response to their concerns was less than satisfactory, leading to disappointment with the service provided.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
