Storey Jewelers, located at 1606 E Sarah DeWitt Dr, Gonzales, TX, is renowned for its exceptional customer service and wide range of fine jewelry, including expertise in engagement ring creation. The team takes great pride in offering personalized attention to customers, ensuring each piece of jewelry is tailored to individual tastes. Paul Neuse, the current president, exemplifies the traditional values of craftsmanship and modern customer service, backed by years of experience. Storey Jewelers has been serving the Gonzales community since 1903 and continues to thrive in this small-town setting.
The store is open during the following hours:
| Day | Hours |
|----------|------------------------|
| Monday | 10:00 AM - 5:30 PM |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday| 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
Overall, *Storey Jewelers* is highly rated, receiving 206 reviews total, with a sentiment breakdown showing 85% positive, 10% neutral, and 5% negative sentiments from online reviews.
The positive feedback highlights the store's friendly atmosphere and outstanding customer service, with many customers experiencing a welcoming approach from the staff. Notable mentions include the team’s willingness to work with customers on custom designs and their attention to detail in the jewelry they create.
Negative reviews tend to mention a few specific instances where customers felt their needs were not fully met during initial visits, but these appear to be outweighed by overall positive experiences shared by the majority.
Best Review: Greg commended the store's great selection and friendly service, noting that it offered fair prices alongside a welcoming environment.
Worst Review: Oswaldo expressed disappointment over minimal initial acknowledgment upon entering the store, despite appreciating later interactions with staff.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Staff members mentioned include:
- Paul Neuse, President
- Evelyn
- Kirk Gentry, Store Manager
Positivity Score: 90%
Total Customer Feedback Reviewed: 206
Store Phone Number: 8306722402