Sturhahn Jewelers, located at 16 N Jefferson Ave, Marshall, MO 65340, is a renowned establishment in Saline County, specializing in engagement rings and custom jewelry design. With a history dating back to 1911 and a commitment to quality craftsmanship, Sturhahn Jewelers has built a solid reputation in the community. The store offers a wide array of services, including jewelry repair, custom designs, and a range of diamonds and gifts.
Owner Stacy Weaver, along with co-owner and jeweler Lori Hedrick, brings a wealth of experience to the table, ensuring that customers receive personalized service tailored to their needs. The staff is frequently praised for their friendly demeanor and professional assistance, particularly when it comes to engagement ring consultations. Positive feedback highlights the welcoming atmosphere and the ability to create unique, heartfelt pieces.
However, there are instances of criticism regarding customer service, with some reviews noting unprofessional interactions that detract from the overall experience. Overall, the sentiment from online customer reviews leans towards the positive side, reflecting a mix of satisfaction and occasional dissatisfaction.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Best Review: Terry appreciated the outstanding service and excellent quality of the jewelry, often returning for various purchases, emphasizing the friendly staff and reasonable prices.
Worst Review: Tj expressed frustration with the perceived rudeness of the staff during multiple interactions, describing them as condescending and unhelpful.
Operating Hours:
- Monday to Friday: 9 AM - 5 PM
- Saturday: 9 AM - 12 PM
- Sunday: Closed
Staff:
- Stacy Weaver (Owner)
- Lori Hedrick (Co-Owner and Jeweler)
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 30
Store Phone Number: 660-886-2251
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