Sullivan Jewelry Studio, located at 1155 Wentzville Pkwy Suite 121, Wentzville, MO 63385, is renowned for its exceptional service in engaged ring creation and exquisite custom designs. With a dedicated team led by Tim Sullivan, the studio has been serving clients in St. Charles County for over 15 years, making a name for itself in fine jewelry. Customers appreciate the attentive and personalized service, often noting that the staff is friendly, knowledgeable, and eager to work within clients' budgets. The shop specializes in custom jewelry, including unique engagement rings, and offers repair services.
The store operates on the following schedule:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: Closed
- Sunday: Closed
In total, 60 reviews were analyzed, revealing the following customer sentiments:
Overall Sentiment from Online Customer Reviews:
- Positive: 88%
- Neutral: 10%
- Negative: 2%
Positive reviews highlight the shop's excellent customer service, beautiful and unique jewelry pieces, and honest pricing. Customers often mention their satisfaction with custom designs and the welcoming atmosphere of the store. Conversely, a small percentage of negative feedback hints at occasional issues with service perceptions but does not detract from the overall favorable opinions.
Best Review:
Austin Steenbeke commended the shop for its great customer service and the ability to find the perfect gift within a comfortable price range, reflecting the store's dedication to customer satisfaction.
Worst Review:
While specific negative reviews were minimal, there were mentions of minor service-related issues that were not elaborated upon, showcasing that the vast majority of experiences have been overwhelmingly positive.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.