Sullivan's Jewelers, located at 403 Middlebury Rd, Middlebury, CT 06762, is a well-regarded jewelry store that specializes in engagement ring creation and exceptional customer service. Known for their personalized approach, Sullivan's treasures a rich inventory of unique jewelry items, including custom-designed engagement rings. The store has been in business for over 36 years and is recognized for its expertise in fine jewelry, custom designs, and jewelry repairs. Customers frequently commend the friendly and knowledgeable staff, including John Sullivan, for their transparency and dedication to providing a positive experience for all.

Operating in New Haven County, Sullivan's Jewelers offers a variety of services including jewelry repair, gold and silver buying, and watch repair. They are particularly praised for their custom engagement rings, allowing customers to select the perfect piece that reflects their personal style. With a positive reputation, Sullivan's maintains a strong online presence with numerous favorable reviews.

Overall Sentiment from Online Customer Reviews:
Based on the analysis of 138 reviews, sentiment is overwhelmingly positive. Approximately 92% of reviews reflect a positive experience, 5% neutral, and 3% negative. Customers often highlight the attentive service and expert guidance provided by the staff.

Best Review:
A customer named Kevin described Sullivan's Jewelers as the best jeweler he has experienced in New England, praising the family atmosphere and the exceptional support provided during the purchase of an engagement ring.

Worst Review:
Joseph expressed dissatisfaction with the pricing offered for selling gold items, stating that he received a much better offer from another jeweler.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 9:30 AM - 6:00 PM |
| Wednesday | 9:30 AM - 6:00 PM |
| Thursday | 9:30 AM - 7:00 PM |
| Friday | 9:30 AM - 6:00 PM |
| Saturday | 9:30 AM - 4:00 PM |
| Sunday | Closed |

Staff members mentioned include John Sullivan.