Summer Phillips Jewelry, located at 123 15th St, Pagosa Springs, CO 81147, is a noteworthy destination for those seeking exquisite, custom engagement rings. This locally esteemed jeweler specializes in creating unique, handcrafted jewelry tailored to individual preferences, particularly for engagement rings that highlight personal stories and relationships. With a solid reputation in Archuleta County, Summer Phillips has built a loyal clientele over her 38 years in the business.
The jeweler operates with a focus on quality craftsmanship, as reflected in the overwhelming number of positive reviews received. Customers express delight at the quality of jewelry, the responsivity of staff, and their attentiveness to custom orders. The notable engagement ring designs and attentive service have made a lasting impression, with many reports indicating high satisfaction with the final pieces.
However, some reviews indicate mixed feelings regarding customer service experiences. A few customers have highlighted instances of perceived rudeness or unprofessional interactions, especially concerning service policies. Despite these concerns, most patrons appreciate the creativity and skill that Summer brings to her designs.
Overall Sentiment from Online Customer Reviews:
- Positive: 64%
- Neutral: 14%
- Negative: 22%
Best Review: Ryan praised the outstanding quality and craftsmanship of the work done by Summer Phillips, expressing immense satisfaction with the final product.
Worst Review: Tiffany felt disappointed with the customer service, noting a rude encounter when seeking assistance for unique wedding bands.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Hours of Operation:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
Staff Member: Summer Phillips
Positivity Score: 71%
Total Customer Feedback Reviewed: 14
Store Phone Number: 9702646600