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Sundance Jewelers is a premier custom and bridal jeweler located at 330 Albert Ave, East Lansing, MI 48823, in Ingham County. Renowned for their exceptional engagement ring creation services, this family-owned business has been a trusted fixture in the community since 1973. Customers appreciate the craftsmanship and the personalized approach provided by the experienced staff, including GIA certified gemologists and family members dedicated to ensuring a memorable experience.
The jeweler specializes in custom creations, offering an extensive selection of high-quality diamonds and gemstones. They pride themselves on outstanding customer service, highlighted by positive reviews that commend the staff's assistance in crafting one-of-a-kind engagement rings.
Operating hours are as follows:
| Day | Hours |
|-----------|---------------|
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 3 PM |
| Sunday | Closed |
| Monday | Closed |
Overall Sentiment from Online Customer Reviews:
The sentiment from online customer reviews indicates a highly positive atmosphere surrounding Sundance Jewelers, with approximately 95% positive feedback. Customers frequently mention the exceptional service, quality of products, and the unique, personalized jewelry options that set the store apart. A small percentage of reviews (5%) indicate neutral or negative experiences, often mentioning isolated instances of service inconsistencies.
Best Review:
Kathie expressed satisfaction with the excellent service, selection, and pricing at Sundance, highlighting their outstanding customer service and beautiful jewelry offerings.
Worst Review:
A customer named hartrose33 reported a negative experience with one of the staff members, describing rudeness from the daughter while noting that other staff members were friendly and helpful.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members:
- Bill Yonkus Jr.
- Audrey Yonkus
- Betty Yonkus
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 95
Store Phone Number: 5173377446
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