Swansea Jewelers, located at 1810 N Illinois St, Belleville, IL, offers a welcoming atmosphere for anyone in search of the perfect engagement ring. Nestled in St. Clair County, this store prides itself on exceptional craftsmanship and personal service, ensuring that every customer feels valued.
The team at Swansea Jewelers is known for their friendly approach, with customers frequently commenting on the attentive staff who listen intently to their desires and provide expert advice during the design process. The store maintains a solid reputation, yet some feedback indicates that occasional wait times could be improved.
Customer Sentiment: Around 80% of customers express high satisfaction, while 10% share neutral experiences and another 10% report concerns related to service consistency.
Opening Hours:
Monday to Tuesday: 10:00 AM – 5:30 PM
Wednesday to Thursday: 10:00 AM – 5:30 PM
Friday: 10:00 AM – 5:30 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed
Best Review: Noreen praised the store for its personal service and wide selection of rings, mentioning how enjoyable her purchasing experience was.
Worst Review: Amanda noted that while she loved the initial design, she faced challenges with communication during the final stages of her order.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 86%
Total Customer Feedback Reviewed: 2
Store Phone Number: 6182340110