Swede's Jewelers, Custom Engagement Rings in East Windsor , CT

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87.5% Score | Swede's Jewelers, East Windsor, CT

Swede's Jewelers, located at 98 Bridge Street, East Windsor, CT, is a family-run jewelry store known for its exceptional engagement ring creation services. With over 70 years of experience, the store has established itself as a trusted name in the jewelry community. The team, including owner Amy Szwed Wentworth and staff members like Annette and Robert, is dedicated to providing personalized service, ensuring that each customer finds the perfect ring to symbolize their love.

Swede's offers a wide range of services, from custom designs to jewelry repair, and is recognized for its high-quality craftsmanship. The store operates in Hartford County and is well-regarded for its warm atmosphere and knowledgeable staff, who are eager to assist customers in navigating their options.

With 221 reviews analyzed, customer feedback is largely positive, with a sentiment breakdown showing approximately 80% positive, 15% neutral, and 5% negative responses.

Highlighting the positive sentiments, many customers praise the store for its welcoming staff and outstanding service, often mentioning how the team goes above and beyond to meet their jewelry needs. In contrast, some negative reviews point to isolated experiences of feeling overlooked or receiving higher pricing on items than expected.

### Best Review:
Jackie B. shared her long-standing loyalty to Swede's, highlighting multiple generations of her family who have chosen this jeweler for their special occasions, including engagements and anniversaries.

### Worst Review:
Barb N. recounted a frustrating visit where she and her companion felt ignored by the staff while attempting to get items repaired, suggesting that other customers received more attention.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|-----------------|
| Monday: 10:00 AM - 5:00 PM |
| Tuesday: 10:00 AM - 5:00 PM |
| Wednesday: 10:00 AM - 5:00 PM |
| Thursday: 10:00 AM - 6:00 PM |
| Friday: 10:00 AM - 5:00 PM |
| Saturday: 10:00 AM - 4:00 PM |
| Sunday: Closed |

Staff Members: Amy Szwed Wentworth, Annette, Robert.

Positivity Score: 87.5%
Total Customer Feedback Reviewed: 221

Store Phone Number: 8606233916

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87.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.