Swiss Connection, located at 32565 Golden Lantern St Ste A in Dana Point, CA, is a charming jewelry store that specializes in custom engagement rings and fine jewelry. With over 30 years in the business, owners Jean-Jacques and Nina Mamie have built a reputation for quality craftsmanship and personalized service in Orange County.

The knowledgeable staff, including gemologists and skilled jewelers, takes the time to understand each customer’s vision, guiding them through the design process. Many customers rave about the attentive service and beautiful designs, noting that their creations feel distinctly personal and special. However, some feedback points to occasional communication issues and mixed experiences with customer service.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have neutral feelings and 10% have reported dissatisfaction.

Opening Hours:
- Tuesday to Friday: 11:00 AM – 5:00 PM
- Saturday: 11:00 AM – 5:00 PM
- Sunday and Monday: Closed

Best Review: Debbie highlighted the first-rate service and exquisite jewelry, expressing her appreciation for the accommodating staff and beautiful merchandise.

Worst Review: Susan conveyed disappointment with the service, feeling that her concerns regarding a watch purchase were not adequately addressed.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.